Order Processing
All items are made to order. We aim to process and dispatch orders within 3 working days (Monday–Friday, excluding bank holidays).
During busy periods, please allow up to 5 working days for dispatch. If we anticipate any delays, we will notify you as soon as possible.
Delivery Options
We ship using Royal Mail and Evri for both UK and international orders.
UK Delivery
- Standard Delivery – Royal Mail Tracked 48
Estimated delivery: 2–3 working days from dispatch
Local Collection (By Appointment)
You can collect your order by appointment.
Collection location: Halos Little Creations
Collection times: Monday–Friday, 9:30am–4:30pm
Tracking Information
Once your order has been dispatched, tracking details will be sent via email.
Important Information
- Delivery timeframes begin after dispatch, not from the order date
- Weekends and bank holidays are not classed as working days
- Courier delays are outside of our control
While most orders arrive within the estimated timeframe, please allow up to 10 working days for delivery before contacting us.